Last updated: 6 August 2026
Doc Aura Pdf Notes is sold through the Microsoft Store. Microsoft is the merchant of record: they take the payment, issue the receipt, and process refunds under the Microsoft Store Terms of Sale.
We never receive your payment details and have no ability to charge or refund your card directly.
Microsoft generally considers refund requests made within 14 days of purchase, and applies its own eligibility criteria. The decision is Microsoft’s, not ours.
We will not oppose a refund request. If the app is not what you expected, does not work on your machine, or simply is not useful to you, we would rather you had your money back than feel stuck with software you do not want. If Microsoft asks us to confirm, we will confirm.
If something is broken or missing, please tell us first — a lot of problems are fixable, and we would rather fix them. Reach us at mbbscrux@gmail.com. A refund request is not required before contacting us, and contacting us does not affect your right to request one.
If you tell us about a bug that made the app unusable for you, that is useful to us regardless of whether you keep the app.
The Microsoft Store listing includes screenshots and a description covering what the app does. If you are unsure whether it fits how you study, ask us first — describe your workflow and we will tell you honestly whether it will help. We would rather lose a sale than take money from someone the app is not right for.
A refunded licence is revoked by Microsoft and the app will no longer install from the Store.
Your files are unaffected. .dcnote files are ordinary files on your
own disk; they remain readable, and a refund does not delete or lock anything you created.
Doc Aura, India.